
FAQs
What does my entry include?
Your entry inclusions can be found here - ENTRY INCLUSIONS
How much are the entry fees?
You can see the entry fees and price break dates for each distance here - ENTRY FEES
WHAT are the refund policies?
50% of entry fee refund: Requests received by midnight NZT on Sunday, 11 January 2026.
25% of entry fee refund: Requests received between Monday, 13 January 2026, and Sunday, 1 March 2026.
No Refunds: After Sunday, 1 March 2026.
Eligibility:
● Refund requests must be submitted by midnight NZT on Sunday, 1 March 2026 (6 weeks before the event).
● No refunds will be provided for requests received after this date.
Refund Amounts:
● Requests received by midnight NZT on Sunday, 11 January 2026 (3 months before the event) will receive a 50% refund of the registration fee.
● Requests received between Monday, 12 January 2026, and Sunday, 1 March 2026, will receive a 25% refund of the registration fee.
● Refunds are not available for any registrations after Sunday, 1 March 2026.
Processing Time:
Refunds will be processed within 30 business days of receipt of the request.
Procedure:
To request a refund, participants must email info@christchurchmarathon.co.nz with their registration details.
Non-Refundable Items:
Processing fees and charitable donations made during registration are non-refundable.
All additional purchases are non-refundable.
Transaction fees are not refundable.
HOW DO I GET A REFUND?
If you’re eligible, you’ll be able to enquire about a refund by emailing info@christchurchmarathon.co.nz
entry insurance (RECOMMENDED)
We partner with XCover to provide a refund insurance option upon entry. You're covered if you can't attend for medical reasons, due to emergency services requiring you to be at home or if authorities issue a travel warning. XCover by Cover Genius is an optional service offered when paying a registration fee for this event, it cannot be purchased later.
You can add this when you enter the Frontrunner Christchurch Marathon upon checkout. Please read the terms and conditions of this service.
To see if you are eligible for a refund through XCover, please follow the instructions that were sent to you via email by XCover.
event transfer
● Participants can transfer their registration to another event category (e.g., from the marathon to the half marathon) within the Christchurch Marathon event.
● Transfer requests must be submitted by midnight NZT on Sunday, 1 March 2026 (6 weeks before the event).
● If transferring to a higher-priced event category, participants must pay the difference in registration fees based on the current pricing tier at the time of transfer.
● If transferring to a lower-priced event category, no refunds of the difference will be provided.
Changes to shorter distances will incur no fee and you will not be eligible for a refund for the difference. Changes to longer distances will require you to pay the difference between the price you paid and the current price of that distance.
transfer to another person
● Participants can transfer their registration to another person.
● Transfers must be completed by midnight NZT on Sunday, 1 March 2026.
● A transfer fee of $20 will apply for each participant transfer.
● The new participant must register online using the unique transfer link provided after the original participant initiates the transfer process.
I need my confirmation email resent
No problem, that’s easy! You can once again do this yourself by logging into your Event Plus account - head to eventplus.net/fcm25. You can then flick on ‘Update Registration’. Once you’ve logged in, you’ll be met with your dashboard that looks like the one below. Click on ‘Resend Confirmation’, and select the email address you wish it to be sent to.
WHAT ARE THE MINIMUM AGES?
For the safety of our runners, we have some minimum ages in place. This is 12 years old for the 10km, 16 years old for the Half Marathon and 18 years old for the Marathon. This is the age you are on race day,



